Did you know? 5 assumptions that can ruin your mobile design.
As summer officially approaches we take a look at what’s hot this week in digital marketing and what’s especially relevant to B2B. Google will make ranking changes to its mobile versions of Google Search, so Dan Pacifico advises we keep investing in mobile-ready websites and mobile SEO. Big Data analytics can improve B2B leads through a social scoring process, which Leanne Terpak thinks can also help us better understand and target audiences and lead to faster, better marketing decisions. Andy DeBrunner gives us the line on Line, the world’s fastest-growing social network – one that seems poised for a major presence in Asia with implications for B2B. Relevant content presented quickly and easily tops the list of essentials of a great web site, says Jenn Vitello, who offers more insights in her content blog. Speaking of essentials, Andy Hunt adds perspective for all who are implementing marketing automation systems or actively using them now: don’t be afraid to make hard choices between what’s really necessary and what’s just an option. Read on. And find us again right here next week.
This week we discover the source of missing mobile data from Google Analytics, uncover a dozen ways to make social media data more actionable and welcome YouTube’s new “One Channel” design. We have tips on how B2B marketers can curate content – as we do here – as part of an effective lead nurturing program. And noteworthy in many markets: AT&T and the iPhone will step in with Push-To-Talk services as Sprint shuts down the previous PTT darling, the Nextel network. Read on for details, and post a comment to let us know what you’d like to see more of or less of in the weeks ahead.
Penguin 2.0, a.k.a. “Penguin 4,” is the latest Google search algorithm update we now must consider. It appears that a keen focus on content, a hallmark of best B2B practice, rather than heavy reliance on external links satisfies this bird. Web analytics and the massive amount of data it can produce can be overwhelming. A savvy B2B marketer gets focused and avoids the irrelevant – below are some remarkable analytics guides to help. Vine, which we blogged about last week, is now available for Android devices, dramatically expanding its potential user base; keep considering the B2B possibilities of very short-form video integrated with Twitter and let us know what you think. Jenn Vitello notices that even B2B publishers, the kings of content, are optimizing for mobile. Maybe you should, too? Rounding things up this week, our director of marketing technology considers what makes a site highly interactive, engaging and easy to share – often qualities we want in B2B digital experience.
This week we highlight the “conversational search” capability unveiled by Google as Dan Pacifico starts to ponder the changes ahead for B2B marketers with natural language processing applied to search. We knew mobile was claiming more traffic: how about more than one-fifth of all content visits? Other stats from Uberflip document the rise of shareable content and the importance of video. Speaking of video, Andy DeBrunner looks at the B2B potential of Vine, Twitter’s 6-second video service -- talk about tightly crafting your message! Helping us simplify things this week is a primer on the four keys to success in marketing analytics. We wrap things up with a reminder that users – often accessing mobile devices in the field, or in less than ideal settings – deserve our consideration as we design and deliver the content they need. Enjoy.
Welcome, or welcome back as the case may be, to The B2B Weekly Roundup, where we offer our take on some of the key developments affecting B2B marketing in bite-size form. Google’s I/O conference gave us all a glimpse into the firm’s integration plans; Godfrey’s Andy Hunt assesses the impact on B2B. Separately, we note the opportunity to highlight your company’s deep expertise via web content for improved search results. Leanne Terpak poses a few key questions for marketers on the use of Big Data and suggests the most important thing is to turn insights gleaned into useful actions. We share the inspiring story of a 17-year-old girl who won a Twitter hackathon as an example of the creativity that awaits B2B marketers in the social media space. And finally, in case you missed BtoB Magazine’s Media Power 50 report, it’s worth a look; after The Wall Street Journal and WSJ.com, Google and LinkedIn occupy the #2 and #3 positions in the B2B media landscape. No further comment on that one here, for now. Enjoy and let us know how we’re doing.
As a B2B marketing pro, you have a lot to keep up with. We’re right there with you. Now we’re right here with you, too, offering our take on some of the week’s most interesting news and powerful insights in the world of business-to-business marketing and communications. As we work out the schedule and topics I hope you’ll leave comments to let us know how to improve. Out of the gate, we’re committed to covering Search, Analytics, Social Media and Content Marketing and providing an anchor Digital Trend Watch. We know you’re busy. We hope this helps by giving you a quick handle on the relevant trends. Your feedback will help us do that better. Thanks, and welcome.
You’re at a client meeting when your customer asks you, “Your company can do this, yes?” You pause and think, “Sure, we could do it.” But you’re also aware of another company or service provider who would likely be better suited for the task. What do you do? You’re responsible for winning the account, and perhaps there is an incentive for your success. So, you agree with your customer, right?
It is standard practice to present multiple options when working on a creative concept. After the research phase is completed and the overall strategy is developed, the creative team gets to work to figure out the best way to communicate that big idea. Naturally, the best ideas are presented to the client to show a range of thinking. Sometimes what you see is not what you expected, or sometimes it is just different. If you’re having trouble committing to a concept, ask yourself these three key questions.
John Deere apparel. CAT® footwear. Armor All™ vacuums. All highly recognized brand names, but who knew they made these types of products? Well, actually, they don’t. They are products of manufacturers who believe in the potential of brand licensing. With the right pairing of license and product offering, manufacturers can bypass entrance barriers in a crowded marketplace through higher brand recognition, stronger customer preference and a perceived quality differential. But, there are considerations when choosing such a strategy…
We have written about the importance of customer insight and unified marketing. For B2B and technology-oriented companies, it isn’t always easy to think beyond the product features. But here is one example of a marketer who is launching a new initiative to build the customer perspective into its global marketing organization.
Up until the end of the last century, most corporate identity guidelines were written like instruction manuals for minding the brand. Never do this; always do that. Use this grid and these colors (nothing else)...
The Public Relations Society of America recently unveiled their list of 12 trends that will change the PR industry in 2012. Noted on this list is the convergence of brand management and reputation management functions within organizations.
Your company has invested a great deal in the development of a strong brand identity system including a logo, color palette and fonts that capture the tone of your brand's voice. Using limited, "platform-friendly" fonts can weaken your brand personality and standards. Start using your corporate fonts online today!
The situation: Your company is in the early stages of planning for a new product launch that is sure to be a hit with distribution and has the potential to shake up the competitive marketplace...
As 2012 B2B marketing planning should be in full-swing, I find myself internally rationalizing the necessity of early planning. A topical analogy seems evident as the 2012 Presidential Election is one year from today.
I recently came across a print ad in an industry publication that caught my attention. The ad was for Kleenex® brand tissues. It stated that Kleenex is a branded term that is often misused as a generic term for "tissues." The main image of the ad was a registered mark ® partially erased by an eraser. The last line of copy, "Just pretend it's in permanent marker."
A recent article in Ad Age presents the social media dilemma expressed by many large, global B2B companies: not knowing what to Tweet about.
Big ideas are like sea turtles. About 1 in 100 make it out of the nest alive but only 1 in 40,000 survive to adulthood. That’s because truly original ideas sound strange at first. They are usually squashed as soon as they hatch. So, the success of a big idea depends on selling it from day one.
If the objective is to appeal to the audience, then why do so many B2B companies approach communications like a bad first date--only talking about themselves? There is a better way.
On its own, the Apple logo is really not that clever. The symbol is pretty obvious: an apple shape for a company named “Apple.” So why is the Apple logo one of the most recognizable in the world? Because a logo derives its meaning from the quality of the thing it symbolizes, not the other way around.
Successful brand communication should be able to evoke the same understanding across all cultures. While this challenge may seem obvious, the realities of making this happen are far from simple.
What is the relationship between profanity and marketing? Between profanity and business in general? Are there times when profanity is acceptable, and further, actually encouraged? This blog examines the power of those four to five-letter words.
Building a solid, lasting perception of your company depends on how well you align short-term marketing initiatives with larger brand objectives and common-sense brand stewardship. As you battle to defend and grow your brand, keep these five basic tips in mind...
As of September 7, 2011, your company’s trademarks could become associated with an .xxx domain and website. There is opt-out period, but you must act quickly.
Thought leadership is a phrase that is thrown around a lot in strategy meetings and planning sessions, the idea being that you can build brand loyalty and active audience participation by sharing fresh insight that provides direction or even solutions to common challenges many of your customers face.
One of the staples of cause marketing is that in addition to doing good, the proposed cause marketing campaign should benefit the business. But I’d like to raise the bar.
"If you could say it in words, there'd be no reason to paint." Speaking to the value of artistic expression, American realist painter Edward Hopper would have most certainly extended his candor to the field of illustration.
Ten years ago if you wanted to find out more about a company or learn about its products or services, you would pick up the telephone and dial a number. After a few rings a customer service representative would pick up the phone and say, “Hi, thank you for calling [insert company name, typically followed by their slogan or catch-phrase], how may I help you today?”
If “B2B Branding” was a company, it would have a branding problem. Too many business-to-business marketers and senior managements think branding means logos, taglines, business cards and letterhead. It’s a lot more than that today.
As a marketing professional, I have learned over time that business is, unfortunately, not as simple and straight-forward as I may have perceived it to be when I was seven. Market dynamics, fierce competition and material pricing have a way of taking a fairly simple concept—selling product A to customer B—and adding just a few layers of complexity.
Looking for a clever or interesting way to communicate your brand message? Consider taking some risks. Experiment with crazy solutions. Even if your ideas don’t make it all the way to the audience, there is value in asking the questions. But when the they do work out, it’s the icing on the cake.
A Regular Roundup of Social Media Musings
by Anna Gerz & Mike Wilt
This month’s collection of all things Social Media speaks to when the biz’s big names break, the B2B marketing version of Terminator and a unique approach to targeting you and I as B2B professionals.
You may be wondering how to integrate infographics with your B2B brand. Recently I stumbled upon an excellent example of a statistical infographic that is a perfect representation of what to do and what not to do all at the same time when creating a viral B2B campaign.
“Work smarter, not harder.” For brand managers caught between the time constraints and budgetary challenges of the present economic climate, this is sound advice. Another smart piece of advice is to revisit your marketing asset management (MAM) strategy.
Three months after we helped one of our clients survive the upheaval of being acquired, I picked up The Wave by Susan Casey. In the book she explores the phenomenon of rogue waves. Still largely unexplained, there are at least two known causes:
This week, the 2011 International Consumer Electronics Show provides a front-row seat to see how Foursquare is being used during a trade show promotion.
New York Yankees. Los Angeles Lakers. Dallas Cowboys.
When you hear those names, what comes to mind? Top-notch professional programs? Over-paid superstars with über-inflated egos? Collections of prima donnas that have altered senses of what $1 million can buy? Regardless of your affinity for professional sports, there is a likely chance that you have some preconceived opinion of these brands.
Searching for a lesson in knowing when to clarify your position, do right by a wronged customer or let the venting permeate and eventually disperse.
An integrated brand strategy is like a flock of geese. When flying in
V-formation they cut through the wind, reduce drag and make more
progress than when flying alone. It sounds simple but it requires
In the 1994 movie, Babylon 5, one of the main characters, Ambassador Londo Mollari, makes the statement, "Only an idiot would fight a war on two fronts." (Blogger's note: I have never actually seen the movie.) This same notion - fighting a battle on multiple fronts - has also be attributed to the fall of the Germans in WW2, to the failure of the U.S. government of eliminating insurgents in rural Afghanistan, and - for the purposes of this post - to the ruination of many a reputation in the business community. If I may...
It's easy to find resources to help when you need to come up with a creative idea. But what about those times when you have the perfect idea but aren't sure what to do next?
True or False: Anyone can set up a social media account using your brand name.
The answer is TRUE! We had our quarterly “Hot Topic” lunch discussion at Godfrey today. The discussion was focused on managing your online brand identity in this social media era.
“Don't say the old lady screamed—bring her on and let her scream.” In his advice on storytelling, Mark Twain’s timeless wit and wisdom holds true in the discussion of online video.
Being connected to customer needs and desires should be a key aspect of
shaping your B2B brand. But the engine of growth needs to include
creativity, something many B2B executives don't spend much time on.