Thought leadership has always been an important element of B2B marketing communications strategy. The reason is simple: most B2B products and services are considered purchases. The selling cycle is normally months or even years, and requires that the customer be educated in the technology or other issues.

Most B2B marketers we talk with understand the need and have some area where they can be thought leaders. In the past, much of the burden for presenting a B2B marketer’s thought leadership message fell on the shoulders of the sales person. However, a host of factors have changed the rules for delivering these messages. Sales reps no longer have the time they once had with customers, let alone prospects. Buying committees have sometimes separated the reps from the real decision makers. And more buyers are doing their preliminary product research online. So you’re increasingly faced with the need to deliver the message when you’re not in the room.
---More---

I didn't mean to be anti-social. Really, I didn't. 

I shut down my Twitter and Facebook accounts recently because I was failing to maintain these on-line representations of me, a B2B marketing and PR professional, in a way that was adding value. In fact I was hardly maintaining them at all. And that's not the way to be social these days, much less helpful. So, I've temporarily unplugged. (Oh, not entirely. I kept my LinkedIn page up and even updated my profile a bit, but that's beside the point).

The point, as my 20-something reverse mentor tells me, is to get and stay engaged. "Commit to 10 to 20 minutes a day," she said. I know she's right. And I know it's a bit early for a New Year's resolution, but I think I have one already. It's a matter of see and be seen, listen and contribute, or risk irrelevancy.

In an impressive study released today, Business.com reports about
---More---

Is it just my imagination or is the Social Media landscape expanding faster than global warming on the Arctic’s polar ice cap?

On the publishing side of Social Media, we’ve got key players such as Wikipedia and Digg. On the sharing front, it’s Web sites like YouTube and Flickr. In the social networking arena, the heavy hitters are Facebook and LinkedIn. And don’t forget Twitter, which has taken blogging – in this case, microblogging – to a whole new level.

At this stage of the game, B2B marketers probably feel like they need a scorecard to keep track of all the Social Media players, their positions, strengths and weaknesses. The question is, which player is paying its dues right now in the minor leagues, poised to make a dramatic leap to the big leagues?

I don’t have that answer, but I do know one thing: Social Media is here to stay. And here’s
---More---

Ah yes, math. As a creative, my old nemesis and I have made up and become friends.

In this day and age, analytics is helping us understand our target audience like never before. Because we can measure—well, just about everything, we are able to see what is working, and what is not. Analytics is an essential part of ongoing improvement for everything we do at Godfrey. As an art director, I have to pay close attention to the feedback we receive (which often includes numbers and percentages) to understand what I need to change and improve on.

So, if you haven't embraced analytics, now is the time to introduce yourself and become the best of friends, because your new friend will help guide you to your end goal.

In addition, art directors and creative folks must have an understanding of search because the visual world is changing fast, in relationship to
---More---

In my last blog on Creating and Maintaining a B2B Blog I offered some suggestions on who should write your company blog and how often you should post.
In this installment, I’d like to follow up a bit more on the frequency of posting and give some direction on what you should be posting.
The question we are often asked is, “How often should I add new content or post on my company blog?”
The simple answer is: When you have something relevant to say.
When you post and what you post is related. Let’s assume you’ve identified an internal “expert” or core team of employees with the responsibility of managing to your company blog. You now need to determine the frequency of posting and create a realistic schedule.
Let’s start at the top.
1.    Think Strategically
       a.    Does your company have a marketing and communications strategy? What you
---More---

As social media continues to make inroads into the B2B universe, more companies are including blogs as a communications tactic. According to the Society for New Communications Research, 16 percent of Fortune 500 companies support a corporate blog while Forrester Research reports the number is closer to 29 percent. Both reports are one to two years old so I suspect the numbers are much higher today.

As acceptance of blogging continues to grow I thought it might be helpful to give some advice on how to create and maintain a company blog. This is the first of several blogs, each focusing on a specific topic.

Let’s start at the beginning. You’ve decided to create a blog but are faced with two important questions:
1.    Who should write the blog?
2.    How often should you post?

Some companies are fortunate and have an “industry expert” on staff, someone with broad industry
---More---

A recent article in emarketer cites a study of senior-level search engine marketing executives who are not satisfied with how SEM is working for them. How about you?

As you plan for 2010, you should consider techniques and tactics that will help you get more and better B2B search results - organic, paid or both. You probably think I'm going to talk about landing pages, page URLs, meta descriptions, inbound links and other arcane tips. Nope. I will leave that to my colleagues, or at least to another time.

Today I want to urge you to use the "secret weapon" that will increase your search engine marketing results. It's called integrated marketing communications. Yes, boring, traditional marcom. Except that there is nothing traditional about web-centric, digital marketing communications the way we practice it.
---More---

Recently a colleague asked me why I - a B2B PR practitioner - was so bent on taking the LEED AP exam. LEED (Leadership in Energy and Environmental Design) is an internationally recognized green building certification system. According to the U.S. Green Building Council (USGBC) which developed it, LEED accredited professionals, or LEED APs, are said to "have demonstrated a thorough understanding of green building practices and principles and the LEED Rating System."

I also shared with my colleague that a couple of my B2B marketing client contacts had recently taken and passed the exam. "So, why do you want to be a LEED AP?" she asked. It was a good question and it made me think. I needed an elevator pitch.

The best that I've seen so far comes from a November 2008
---More---

When the economic recovery begins to vibrate the sales needle in your industry, what's one thing your customers will demand before they buy? Credible references: Other satisfied customers; proof you have handled successfully their type of application before.

Traditionally we tackled this with reference lists and case study articles, often posted on-line with relevant photography. Why not kick this up a notch with video case studies so prospects can see and hear your customers talk directly about their experience with your firm?

Video has impact and authenticity. It's flexible; it can be used on-line and in sales presentations. It is searchable and shareable on the Web, and views can be tracked and quantified. And there is growing evidence that on-line video has a solid place in B-to-B marketing communications and PR programs.

A recent study by Knowledge Storm Inc.
---More---

Ah, yes, the joys of summer! Warm weather has finally arrived in the Northeast. It’s hard to believe that the calendar year is almost halfway gone.

Now is a perfect time for marketers to take stock of their business-to-business programs. After all, the economy is starting to rebound and certain sectors are once again showing signs of life. But the big question is, when will we finally turn the corner? I’m placing my bets on the first quarter of 2010. (Nothing scientific here; just a “gut” feeling.)

In anticipation of a turnaround, marketers should take a step back and put their b-to-b programs under the microscope. Here’s some advice:

1. Revisit your goals and objectives. Is your b-to-b program in line with the goals and objectives of your business? If not, it’s time to make some adjustments.

2. Assess your priorities.
---More---