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B2B Insights Blog
web 2.0
October 5, 2009 | 2:29pm

Ah yes, math. As a creative, my old nemesis and I have made up and become friends.

In this day and age, analytics is helping us understand our target audience like never before. Because we can measure—well, just about everything, we are able to see what is working, and what is not. Analytics is an essential part of ongoing improvement for everything we do at Godfrey. As an art director, I have to pay close attention to the feedback we receive (which often includes numbers and percentages) to understand what I need to change and improve on.

So, if you haven't embraced analytics, now is the time to introduce yourself and become the best of friends, because your new friend will help guide you to your end goal.

In addition, art directors and creative folks must have an understanding of search because the visual world is changing fast, in relationship to
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August 24, 2009 | 4:36pm

As social media continues to make inroads into the B2B universe, more companies are including blogs as a communications tactic. According to the Society for New Communications Research, 16 percent of Fortune 500 companies support a corporate blog while Forrester Research reports the number is closer to 29 percent. Both reports are one to two years old so I suspect the numbers are much higher today.

As acceptance of blogging continues to grow I thought it might be helpful to give some advice on how to create and maintain a company blog. This is the first of several blogs, each focusing on a specific topic.

Let’s start at the beginning. You’ve decided to create a blog but are faced with two important questions:
1.    Who should write the blog?
2.    How often should you post?

Some companies are fortunate and have an “industry expert” on staff, someone with broad industry
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August 10, 2009 | 8:17am

Identifying upgrades and additions to your web site is a critical part of 2010 planning. Perhaps you are considering a complete re-design, or you’ve been told you need a “Web 2.0” version of your web site. If you’ve already added engagement and sharing elements to your b2b site and are participating in social media, you may be wondering what the rumblings about Web 3.0 (a highly debated term) mean to b2b marketers.

I don’t believe in web site “versioning,” but if you are uncertain as to which tools, technologies, and buzzwords fall under each label, here’s a brief overview of a huge topic with a range of opinions and theories.

Web 1.0 - One way information flow
Web 1.0 was the Web as an information portal. Content was owned. Everyone had their own little personal corner in cyberspace.
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May 20, 2009 | 2:33pm

With the recent demise (and subsequent resurrection) of Industrial Equipment News, I was once again faced with the question, "Is print dead?"

If you're like me, you've probably noticed that magazines are getting thinner. They have fewer editorial stories and ads. As someone who buys print advertising I may be part of the "illness" that is affecting the print industry. Many of my clients are moving out of print to online. Online, with its ability to track impressions and clicks, seems to be the holy grail of advertising, because you only pay for what you get. Google even allows you to pay only when someone clicks on your ad. 

At Godfrey, we continually talk to our clients about thinking like "publishers." We help them develop websites with interesting content that bypasses magazines to reach their targeted audience.

With that said, I still believe print is
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February 13, 2009 | 11:31am

The list of potential media channels that you can use today to reach your customers and prospects can be exhausting. Blogs, wikis, podcasts, vodcasts, social networks, mobile, web portals, webinars, e-newsletters, traditional print magazines, trade shows, RSS feeds, industry web sites, on and on and on.

How do you know which are the right channels to reach your audience? In the B to B market, it varies widely and can change often. Mechanical Engineers in the HVAC market are probably utilizing a different media mix than Interior Designers that specialize in the Healthcare field.

Where do you start? Here are 8 ideas for getting a good handle on where your audience lives online:

1. Check your web site analytics to determine the top referring sources to your website.
2. Utilize sites like www.technorati.com or www.blogpulse.com to search your
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December 19, 2008 | 8:57am

Facing limited budgets, and audiences with even more limited attention spans, more marketers are turning to social media. While sites like Facebook and MySpace are obvious choices for reaching young consumers, b2b marketers have been slower to embrace---or see the proven value in---social networking sites for reaching business-to-business audiences. Purely social sites might not be right, but community sites that provide valuable content are a viable vehicle for reaching btob targets--if approached with discipline.

The prospect of adding social media to your marketing mix may seem daunting. For some companies, it’s difficult to accept the loss of control, relinquishing the ability to manage how information is disseminated. But the control is already gone. In the blogsphere, in forums and communities, your business users are already talking. It’s just a matter of whether or not you want to listen and talk back.

By participating in social media, the
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December 18, 2008 | 9:46am

Understanding how your audience seeks information at various parts of the buying process is a key factor in determining the right media channels to utilize. While it is not easy or practical to assume everyone in your target market has the exact same motivations and behaviors, there are usually some strong similarities. The Pew Internet & American Life Project has an interesting online quiz, where after ten questions regarding the information technology you use, they can determine what typology group you fall under.

http://www.pewinternet.org/quiz/quiz.asp


I took the quiz, and as it turns out, I was classified as a “Connector.” While I don’t agree 100% with the classification, for the most part it was right. Connectors tend to utilize their cell phones and all of its options quite frequently; they go online to connect with people and manage digital content.
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December 1, 2008 | 8:54am

Much has been noted recently about the now-official recession we’re in, and its effect on the Web 2.0 technologies. There is precedent for that, of course. Dot-com mania turned into a dot-com depression in the early part of this decade, as the sober realities of a post-9/11 world brought “irrational exuberance” down to earth.

Unfortunately, a few good companies and concepts took the fall with the pets.com of the Internet world. Fortunately, though, most companies saw the value of the Internet and the promise of interactive communications in general. And, after a brief lull, more rational enthusiasm returned.

We can expect much the same thing in this recession. However, it’s a little different this time around in that the various elements of the media offering haven’t departed from reality to the extent that was common then.

Search, for instance, is here to stay, or at least as long as there’s an Internet.
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November 14, 2008 | 3:14pm

I'm a big fan of Mad Men, the television drama series on AMC that depicts the advertising business in the 1960s. I've seen every episode. In fact, I even have my favorites saved on the home DVR. Therefore, it should likely come as no surprise that I'm including it as the introduction to my latest post.

Mass communications was the name of the game fifty years ago.
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October 13, 2008 | 3:58pm

It’s time to come to terms with MySpace, Facebook and LinkedIn. Or as some of my coworkers like to call it, “MyFaceSpace.” No matter what you call it or how you slice it, the time has come to familiarize yourself with social networking.

Many of us have found it’s the best way to keep in touch with our kids, old college friends or family living afar. However there is another valuable use for social networking and it lives within the B2B/B2C world.

According to Jake Swearingen of BNet.com, “online networks can help you hire the right people, market your product – or even find a manufacturer.” Social networking opens the door for previous unknowns to “meet” and
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