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web site design
August 10, 2009 | 8:17am

Identifying upgrades and additions to your web site is a critical part of 2010 planning. Perhaps you are considering a complete re-design, or you’ve been told you need a “Web 2.0” version of your web site. If you’ve already added engagement and sharing elements to your b2b site and are participating in social media, you may be wondering what the rumblings about Web 3.0 (a highly debated term) mean to b2b marketers.

I don’t believe in web site “versioning,” but if you are uncertain as to which tools, technologies, and buzzwords fall under each label, here’s a brief overview of a huge topic with a range of opinions and theories.

Web 1.0 - One way information flow
Web 1.0 was the Web as an information portal. Content was owned. Everyone had their own little personal corner in cyberspace.
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July 2, 2009 | 10:02am

If you know any architects you’ll probably agree that they can be fiercely loyal to certain brands, especially those that define their sense of style and good taste. Windows, doors, flooring, office furniture – especially chairs – right down to their brand of paint. 

So, when my neighbor, the architect, said that she and her husband were going to drive 40 miles for ice cream one evening I wasn’t too surprised. I just figured, it's a brand thing – Häagen-Dazs or Ben and Jerry’s.

The irony is that there's a great little café two blocks down the street that has wonderful ice cream. They offer a dozen different flavors and they're made right here in Lancaster, PA.

I didn’t know how much our neighbors spent on these junkets, but I assumed that they were doing their part to fuel the recovery. I'm sure that driving their SUV 40 miles cost as much as a couple cones at the local café. 

The
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July 1, 2009 | 2:13pm
Less Requires More (Scott Trobaugh)

When getting to know other design professionals, I often like to ask a version of "So, what do you do?" Since we all know — in the broad sense — what each other does, I tend to skew the question more toward the "how". "Tell me about your design style," is an invitation to discuss one's work, creative philosophy and tastes. Overwhelmingly, I hear people use the terms "simple" and "clean" to describe their ideal layouts.

Simple, clean designs are often the most clear way to communicate a given idea. A place for everything, everything in its place, with an effective rhythm and hierarchy to the elements on the page can really make a message sing. On its own, this fact is enough to make any communicator set "Simple" as their goal. Another reason is that, in our modern marketplace, with its cacophony of garish printed and electronic messages vying with our own thoughts for our valuable attention, a well-organized, well-planned, simple page becomes a visual
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March 31, 2009 | 10:29am

Keep tabs on your competition’s creative with this easy checklist

Quickly: Describe five of your competitor’s advertising campaigns and how they differentiate themselves in your industry. How do their advertising efforts match up to yours? If you’re spending more than a couple minutes thinking about this, then you’re not alone.

Given the fast-paced environments we work in, it’s all too easy to focus on short-term, easier to accomplish tasks, which prevents you from achieving larger objectives. Long-term goals, such as overcoming a host of competitors in order to position your company as an industry leader, require an ongoing cycle of industry observation, self-evaluation and refinement of your marketing materials. While this may seem common sense, too often we become so concentrated on our own marketing efforts that it’s easy to skip the most crucial aspect of this process—observation of the
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June 25, 2008 | 9:39am
In every B-to-B web site redesign project, the home page always gets a lot of attention. Not only does everyone have an opinion, every area of the company usually feels that they need to be included in the process. Often a committee is created, usually with some acronym as a name to inspire action or teamwork. (WACS, WAT, WEBA) And then, the battle begins. Company divisions start clamoring for heavy exposure on the home page. Upper management wants a lengthy Flash intro splash screen. (No, this isn’t dead yet, and yes, it’s still a bad idea. See note below.) The IR team insists its messages should trump marketing’s. There are months of meetings, rounds of designs, and the end product reflects the company’s internal strife. The final design is often a clunky compromise, a concession to meet the political needs of the company—not the needs of the customer.

Oh, well. They won’t ever see your home page anyway.
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May 15, 2008 | 11:31am
In a perfect web world, your web site landing pages would have great conversion rates. A usability expert, user behavior observations, and qualitative research would be a part of every web design project. You would have hard data to know what works before unleashing your designs.

The reality is most B-to-B marketers don’t have the budgets or time to include this type of testing to optimize landing pages. But this doesn’t mean you should resign yourself to continue blindly driving visitors to your site, not knowing why your landing pages aren’t working or how to fix them.

Getting results from your landing page
If you’re running a campaign and not seeing results on your landing page, consider A/B testing. Although it has limitations, A/B testing is an inexpensive and relatively simple way to improve your site’s conversion rates.
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