Case Study

New Product Launch for Johnson Controls

 

YORK YZ centrifugal chiller featured in Johnson Controls campaign creative for the new product launch.

The Challenge

Building excitement without revealing the product

Johnson Controls, a worldwide industry leader in chiller technology, recently launched a new magnetic bearing centrifugal chiller, the YORK® YZ. Their campaign would have to build excitement while keeping the product under wraps until the launch date itself.

  • YORK YZ chiller chatbot displayed on a smartphone, allowing users to ask questions and explore product information.
  • Interactive YORK YZ chiller chatbot demonstrates how users can ask questions and learn about the new product.
  • YORK YZ chiller campaign creative builds anticipation for the Johnson Controls magnetic bearing centrifugal chiller.
  • YORK YZ centrifugal chiller featured in digital campaign creative highlighting its innovative technology and design.
  • Johnson Controls YORK YZ campaign advertisement promotes the launch of the new centrifugal chiller.
  • YORK YZ product launch creative showcases the Johnson Controls centrifugal chiller through bold campaign imagery.
  • Johnson Controls YORK YZ launch materials promote the new chiller through coordinated digital campaign creative.
The Solution

Growing interest and modular releases

To build interest while keeping the YORK® YZ a secret, Godfrey created a landing page that transformed over time. At the beginning, teaser pages hinted at the scale and potential of the approaching launch without giving away its “big reveal.” On the day of the launch, the centerpiece of the site became an interactive, 3D chiller that visitors could manipulate and explore. Virtual hotspots would activate videos explaining the revolutionary technology of the YORK® YZ. The page also included a chiller chat function, where visitors could “talk” to the chiller itself. And the chiller answered with simple responses, video or collateral. Using Artificial Intelligence (AI) as the engine behind the bot, our chiller chat was designed to not only educate users, but act as a lead generation tool. Its friendly interface and helpful persona engaged users and underscored a revolutionary design.

Two separate launch videos brought the tone of a blockbuster movie teaser, building suspense for the approaching YORK® YZ reveal. Ads and emails were launched strategically to build and maintain interest. The rollout itself began with a press webinar and concluded with an impressive debut at the industry’s largest trade event, AHR.

The Results

Unconventional strategies pay off

This launch gave Godfrey a chance to explore new strategies and techniques to make a B2B product launch more creative and exciting than traditional efforts. Through the use of deeply engaging virtual elements and personification of the product, Johnson Controls gave the YORK® YZ chiller the coming-out celebration it richly deserved.

Services

Content Creation
Landing Pages and Microsites
Video
Campaign Planning
Public Relations
Event Marketing

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