I’m one of the partners at Godfrey. I lead our account service staff and spend my days as an account supervisor and account manager for several clients. I joined Godfrey in 1990 after learning marketing communications “on the client side” with manufacturers in the telecommunications, chemicals and industrial automation industries. In the mid 80s, on colleague declared, "I know everything there is to know about marketing communications." Today he is in the pest control business. And I learn something new about marketing communications every single day!
December 30, 2009 | 2:14pm
Recent posts by Stacy Whisel and Jim Everhart provide good reasons WHY B2B marketers should consider adding social media to their marketing communications programs.
As we engage marketing people about B2B social media, the conversations usually starts with HOW, whether it's externally (the technologies and channels) or internally (the company policy that governs social media participation).
Both of these are important, but what tends to be a secondary conversation is WHAT should be communicated. Maybe that's assumed, although the "wild frontier" nature of social media brings with it a lack of focus, so we don't like to assume away the need for a solid messaging plan. It's an essential part of brand guardianship in the social media arena.
What's more, there isn't much conversation about how to ensure that core messaging is conveyed in an effective manner. ---More---
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October 16, 2009 | 4:24pm
What if you were a B2B marketing manager and a media rep called on you and said, "I have just the circulation you need. Every one of our subscribers is in the industries you serve. They all have expressed an interest in one or more of the products you make or services you provide. What's more, they have actually expressed an interest in YOUR products or services. Now don't you want to invest some marketing dollars to turn their interest into leads for your sales force?"
Well, would you? Of course you would. How could a B2B trade magazine make such claims? It couldn't. But you may be sitting on a "circulation" that can. It's your prospect (or inquiry) data base. And if you haven't been cultivating it and turning inquiries into interested and qualified leads, then you've missed out on one of the most efficient marketing communications tactics you could have been using during the 2009 economic downturn.
As we turn the corner into a recovery, take a fresh look ---More---
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August 3, 2009 | 8:23am
A recent article in emarketer cites a study of senior-level search engine marketing executives who are not satisfied with how SEM is working for them. How about you?
As you plan for 2010, you should consider techniques and tactics that will help you get more and better B2B search results - organic, paid or both. You probably think I'm going to talk about landing pages, page URLs, meta descriptions, inbound links and other arcane tips. Nope. I will leave that to my colleagues, or at least to another time.
Today I want to urge you to use the "secret weapon" that will increase your search engine marketing results. It's called integrated marketing communications. Yes, boring, traditional marcom. Except that there is nothing traditional about web-centric, digital marketing communications the way we practice it. ---More---
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May 15, 2009 | 4:00pm
While nobody is certain, it is likely that as 2010 approaches, many B-to-B marketers will be in a recovery mode. Rather than looking for ways to cut spending, it will be time to make decisions about where to invest to move the company forward.
Management will be looking for solid answers to questions such as: Where should resources be allocated for maximum effectiveness? What actions should be taken to have the greatest impact on customers choosing our brand? What will be the impact of these actions on our competitors?
But the marketing landscape in 2010 will be different. Things have changed. So the answers to these questions won't be the same as they were before the downturn.
Among the significant changes just might be changes in your own company...or your markets or competitors. So late this year or early in 2010, it could be an ideal time to do a reassessment of your brand equity and that of your competitors. ---More---
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May 9, 2009 | 10:06am
Finally, we're seeing some early positive indicators among the headlines about the economic situation. They remind us that, eventually, things will turn around. When, how much and how fast are anyone's guess. And there may be more bumps in the road, depending on your industry and company health.
But as we make our way through 2009 and prepare for 2010, it's time to change our thought process from "marketing in a downturn" to "marketing in the recovery." But it isn't just about remembering what to do with a real budget.
Things have changed.
This recession coincided with other changes in the B-to-B marketing landscape. We think it has accelerated some changes and that the marketing landscape in the recovery will not be the same as the one pre-recession.
- The media have changed. Some of the changes are jarring - some storied print properties have gone out of existence.
---More---
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November 7, 2008 | 1:29pm
How many "Top Ten Tips" columns have you read lately, looking for a sure-fire solution for better marketing in difficult times? Are you getting a little jaded? There's the SEO or SEM expert who says you need to spend more of your reduced budget on (what else?) search. The direct mail company that says direct is the way to spend your way out of recession. The social media guru who says this new phenomenon is the way to success. While old-line publishers say it's time to get back in touch with print!
I guess it's true: if the only tool you have is a hammer, every problem looks like a nail.
There is no "one size fits all" in this environment...or any other. You need to understand how a difficult economic environment may change overall business strategy, and then make sure your marketing communications strategy is appropriately revised and aligned. Then you can revisit your budget and invest in the activities that best support the strategy. ---More---
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July 21, 2008 | 12:05pm
I attended a major semiconductor industry trade show last week. It’s always great to see the creativity and passion that B-to-B marketers pour into creating a positive trade show experience for their customers and prospects. Cool displays, working demo’s, educational seminars, even the hospitality functions. They are all part of the experience. We are big believers in the personal selling power of trade shows. Unfortunately, many of these marketers miss a big opportunity by failing to put the same amount of effort and investment into creating a great web site experience for their customers and prospects. After all, a major industry trade show typically takes place once a year and lasts just a few days. The web, however, is 24/7/365. It deserves to be as creative, functional, educational and engaging as any trade show booth. We go through an exercise with marketers where we walk through all of the elements of a successful trade show, and then apply ---More---
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May 26, 2008 | 10:03am
New technologies. Media fragmentation. The changing marketing landscape. B-to-B marketing professionals are dealing with them – in many cases struggling with them – as day-to-day realities of the way we “do” marketing today.
One of the consequences of the new marketing landscape is that, as you necessarily devote ourselves to learning new technologies and media channels, you can lose focus on the big picture. It takes time and attention to learn how to properly execute a search engine optimization program, and keep it going continuously. It takes time and attention to implement and constantly tweak a search engine marketing program for continuous improvement. And to know, understand and leverage the continuing stream of new media opportunities and techniques available to B-to-B marketers.
There are endless details and procedures involved in optimizing press materials ---More---
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March 30, 2008 | 11:14am
You may be reading this after clicking on our E-news item that 45% of integrated marketers in a recent study haven’t spent marketing dollars on emerging media like social networks, blogs, or word-of-mouth initiatives, but are interested in doing so. Of course, the other side of the coin is that 55% have implemented some kind of social media effort. Why haven’t the 45% made the plunge…or at least stuck their toe in the water? A new study by TNS Media Intelligence/Cymfony sheds some light on what we have found to be true through experience. The authors of the survey of 71 marketing professionals in the U.S., Canada, France and the U.K. say that many marketers, “particularly the slower-moving” ones (their words, not mine!), want “best practices” and “proven models.” That’s understandable, ---More---
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March 21, 2008 | 1:02pm
A recent article in B2B Magazine cites moves by B-to-B media companies Reed Elsevier, United Business Media and Ziff Davis that, collectively, point to the difficulties trade publishers are having in managing the migration from print to online. Ziff Davis filed for Chapter 11 bankruptcy protection, citing a decrease in revenue from print advertising and subscriptions. UBM announced that it had restructured CMP and eliminated the CMP name. And Reed Elsevier put its Reed Business Information unit on the block. While we are not happy to see reputable trade publishers suffering, the future belongs to those who leverage technology and find, or hold on to, the B-to-B audience. As we discuss in our white paper on this topic, trade magazine publishers once owned the franchise as aggregators of information. ---More---
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