Ah, yes, the joys of summer! Warm weather has finally arrived in the Northeast. It’s hard to believe that the calendar year is almost halfway gone.
Now is a perfect time for marketers to take stock of their business-to-business programs. After all, the economy is starting to rebound and certain sectors are once again showing signs of life. But the big question is, when will we finally turn the corner? I’m placing my bets on the first quarter of 2010. (Nothing scientific here; just a “gut” feeling.)
In anticipation of a turnaround, marketers should take a step back and put their b-to-b programs under the microscope. Here’s some advice:
1. Revisit your goals and objectives. Is your b-to-b program in line with the goals and objectives of your business? If not, it’s time to make some adjustments.
Chances are your audience won’t be waiting patiently for you to return as the economy flips its frown upside-down. As marketers, we are challenged to reach our audiences where they want us to reach them, not where we think they’ll be. Listening and researching are imperative in order to offer a successful and relevant campaign.
Here are a few tips to consider:
Think like your audience. Could it be that they are no longer flipping page by page through your industry trade publications but rather reading an online version? Or do they prefer ---More---
Finally, we're seeing some early positive indicators among the headlines about the economic situation. They remind us that, eventually, things will turn around. When, how much and how fast are anyone's guess. And there may be more bumps in the road, depending on your industry and company health.
But as we make our way through 2009 and prepare for 2010, it's time to change our thought process from "marketing in a downturn" to "marketing in the recovery." But it isn't just about remembering what to do with a real budget.
Things have changed.
This recession coincided with other changes in the B-to-B marketing landscape. We think it has accelerated some changes and that the marketing landscape in the recovery will not be the same as the one pre-recession.
The media have changed. Some of the changes are jarring - some storied print properties have gone out of existence. ---More---
The economy has taken a down turn but that doesn’t mean marketing tactics have to completely dissolve – it just means they have to adapt. There are various cost-effective ways to continually reach your audience, whether to generate leads, build brand or maintain awareness. The key is to continually integrate them into your marketing program throughout the year.
E-newsletters have become a very popular marketing tool and with the cut back of marketing dollars, you can definitely “do more with less”. Make sure that you not only develop an engaging piece but you reach your audience on a regular basis - whether weekly, monthly or quarterly. Think “campaign”, not just a single deployment.
To help drive traffic to your e-newsletter and grow your database, update your web site to include standard links to sign up for the newsletter. Integrating them into the navigation or including them at the bottom of each page will allow your audience ---More---
So, you are getting ready for an old fashioned b-to-b direct mail campaign. Don’t be ashamed, according to BtoB Magazine’s 2009 Marketing Priorities and Plans survey, 74% of b-to-b marketers are planning to maintain or increase their direct marketing budget in 2009. Here are 5 tips to help you make the most of your campaign.
Use your Merge Purge Wisely - Most b-to-b rental lists are purchased with one-time use only, but when possible, be sure to use them completely. If your mail-house runs a merge purge for 10 rented lists and 30% are duplicates, that’s ok - you can mail the duplicates again. If the same name shows up on six rented lists, you’ve paid for the name six times and can use it six times. Just be sure that you are mailing the approved mail piece within the promised timeline.
Earlier this year I posted a commentary about branding in uncertain times. I started the post by writing, “It looks like we are in for some uncertain economic times”. At the time there was some doubt. Today, there is no doubt about it; we are in very uncertain times.
Personally, I am trying not to get sucked too deep into the doom and gloom. I am trying to live in the spirit of the Chinese proverb – “May you live in interesting times”. I am trying to get my head around the idea that these uncertain times are interesting times and the perfect opportunity to rethink what needs to get done and how we have done it before, and how we might do it today.
Uncertain times are not new. There have been survivors of previous uncertain times. Those survivors adopted an attitude that acknowledged that sales don’t completely go away and that the market will rebound. ---More---
I'm a big fan of Mad Men, the television drama series on AMC that depicts the advertising business in the 1960s. I've seen every episode. In fact, I even have my favorites saved on the home DVR. Therefore, it should likely come as no surprise that I'm including it as the introduction to my latest post.
Mass communications was the name of the game fifty years ago. ---More---
Among those marketers surveyed, 53% said blogs were irrelevant or marginal in their current marketing strategy. The firm attributed this to a misalignment between the investment required and the expected returns.
There is no doubt that your brand is your most valuable asset. Brands build loyalty. But, if your employees can’t deliver that brand promise at each and every touch point with your customers, then your brand will begin losing value—quickly. Getting your employees on board before you role out your brand to the marketplace is essential.
Although it is essential, many marketers often skip the crucial step of internal branding. Selling your brand to your employees should come way before you try to sell your brand to your customers and/or prospects. If your employees don’t believe in what you are selling or don’t understand it, then it is likely all you will deliver to your customers are empty promises.
Your first step, after you’ve determined what your brand positioning and messaging should be, is to infuse the brand personality into all aspects of the company. Support from upper management is key. ---More---
New technologies. Media fragmentation. The changing marketing landscape. B-to-B marketing professionals are dealing with them – in many cases struggling with them – as day-to-day realities of the way we “do” marketing today.
One of the consequences of the new marketing landscape is that, as you necessarily devote ourselves to learning new technologies and media channels, you can lose focus on the big picture. It takes time and attention to learn how to properly execute a search engine optimization program, and keep it going continuously. It takes time and attention to implement and constantly tweak a search engine marketing program for continuous improvement. And to know, understand and leverage the continuing stream of new media opportunities and techniques available to B-to-B marketers.
There are endless details and procedures involved in optimizing press materials ---More---