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February 26, 2010 | 12:09pm

I have really enjoyed the Winter Olympics this year. Perhaps it is because of the especially cold and snowy winter we have endured – or perhaps it is that I am truly in awe of the athletes who can spin, jump and fly on skis. And it is easier than in years past to indulge in Olympic fever, with a multitude of media channels providing in-depth exposure. Television and online dominate the coverage, and corporate sponsors have embraced both. Visa or other sponsors go beyond logo inclusion and running tv spots, many have very extensive integrated campaigns – including social media.

Social media has played a big part of these games. Even companies who are not officially sponsors have tried to get in on the action
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June 29, 2009 | 11:48am

When the economic recovery begins to vibrate the sales needle in your industry, what's one thing your customers will demand before they buy? Credible references: Other satisfied customers; proof you have handled successfully their type of application before.

Traditionally we tackled this with reference lists and case study articles, often posted on-line with relevant photography. Why not kick this up a notch with video case studies so prospects can see and hear your customers talk directly about their experience with your firm?

Video has impact and authenticity. It's flexible; it can be used on-line and in sales presentations. It is searchable and shareable on the Web, and views can be tracked and quantified. And there is growing evidence that on-line video has a solid place in B-to-B marketing communications and PR programs.

A recent study by Knowledge Storm Inc.
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May 20, 2009 | 2:33pm

With the recent demise (and subsequent resurrection) of Industrial Equipment News, I was once again faced with the question, "Is print dead?"

If you're like me, you've probably noticed that magazines are getting thinner. They have fewer editorial stories and ads. As someone who buys print advertising I may be part of the "illness" that is affecting the print industry. Many of my clients are moving out of print to online. Online, with its ability to track impressions and clicks, seems to be the holy grail of advertising, because you only pay for what you get. Google even allows you to pay only when someone clicks on your ad. 

At Godfrey, we continually talk to our clients about thinking like "publishers." We help them develop websites with interesting content that bypasses magazines to reach their targeted audience.

With that said, I still believe print is
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February 13, 2009 | 11:31am

The list of potential media channels that you can use today to reach your customers and prospects can be exhausting. Blogs, wikis, podcasts, vodcasts, social networks, mobile, web portals, webinars, e-newsletters, traditional print magazines, trade shows, RSS feeds, industry web sites, on and on and on.

How do you know which are the right channels to reach your audience? In the B to B market, it varies widely and can change often. Mechanical Engineers in the HVAC market are probably utilizing a different media mix than Interior Designers that specialize in the Healthcare field.

Where do you start? Here are 8 ideas for getting a good handle on where your audience lives online:

1. Check your web site analytics to determine the top referring sources to your website.
2. Utilize sites like www.technorati.com or www.blogpulse.com to search your
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November 21, 2008 | 1:06pm

You have to cut back your marketing budget. There’s no easy answer on what to keep and what to sacrifice. But by investing more time—not more money—online marketing can still be an effective part of your btob marcom program. Even in uncertain times.

Focus on content.
This is the first, and persistent, item on my list. You must commit to producing fresh and valuable content. Better content means a better site, search rankings, and user experience—which support better conversions. If you aren’t willing to commit to producing content then there’s no point in reading on.

Leverage social media.
More marketers are using social media,
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November 14, 2008 | 3:14pm

I'm a big fan of Mad Men, the television drama series on AMC that depicts the advertising business in the 1960s. I've seen every episode. In fact, I even have my favorites saved on the home DVR. Therefore, it should likely come as no surprise that I'm including it as the introduction to my latest post.

Mass communications was the name of the game fifty years ago.
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May 16, 2008 | 10:52am

The economy is creeping towards a recession. The DOE’s 13 SEER mandate has helped level the playing field, household buying habits have changed dramatically since the popularity of the internet, and media options have drastically fragmented. With all of this going on, how can a low to mid level HVAC contractor compete against the big guys? While there is no perfect answer to this question, there are some suggestions to help you spend your precious marketing dollars wisely.

Start by looking to your manufacturer and distributor advertising programs. There are literally thousands of dollars available to dealers who agree to use branded and sometimes pre-packaged advertising programs. In fact some manufacturers offer up to 4 times a dealer’s advertising investment!

Next, think about timing and placement of your advertising. What are you really getting out of your investment? Case in point: if you put all of your dollars into yellow pages advertising then you
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May 8, 2008 | 8:40am

More sophisticated sites offer product comparisons and tools that enable customers to better choose their own solutions. But even something as simple as a brochure, offered as a free downloadable pdf, can go a long way towards deepening the relationship between you and potential customers.

As you provide customers with tools and information, remember to instill a level of confidence. Customer testimonials are helpful, but only if they are genuine and presented well.

Validation from outside sources, like trade organizations and government agencies, also goes a long way toward instilling confidence in your company. Consider including their logos on your Web site where visitors will see them.
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May 2, 2008 | 11:45am

In a web 2.0 world, it is becoming a continuous struggle to stay on top of SEO best practices. Staying at the basics, companies need to understand that SEO is moving more to quality as opposed to quantity.

In the past many companies got on the SEO bandwagon by focusing primarily on Meta data. Between meta tags and meta keywords, companies spent more time and effort on the meta information than on the web content itself.

Businesses need to understand that the SEO landscape is constantly evolving. No longer are web spiders just looking at meta data. They’re looking at more important information about a site to determine how high it should rank. Here are some basics for business to business marketers.

Consider focusing your meta descriptions and keywords around solutions and not just hardware. Traditionally, customers are looking to solve problems, not just to look at equipment.
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April 2, 2008 | 10:39am
Integrated Machine (Lynne Marie DeMers-Hunt)
Integrating your marketing 2.0 efforts cannot be overlooked nowadays. Search, social media components, email and direct mail all need to work together to help the customer along the buying process. Each element in itself does some pretty heavy lifting, but combining them to work in conjunction, you develop an assembly line of integration.

For example, some B2B companies are not only sending targeted emails to potential customers, but including blog elements into their campaigns. A simple combining of technologies not only allows them to reach and listen to their audience, but helps build a community – a community who likes to talk to each other.  They have been able to reach an audience they did not directly target and find out more than they originally expected. When you add a search element into the mix, you drive even more traffic to the community.

Following up your efforts with the correct analysis and constant realignment will have your
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